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Frequently Asked Questions

Here, we've compiled a selection of the most frequently asked questions to provide you with quick and comprehensive answers. Whether you're curious about our products, services, or policies, you'll likely find the information you need right here. However, if you have further inquiries, concerns, or interests that aren't covered, our team is always here to help. 

What age can I bring my child to the dentist?

It's recommended to schedule your child's first dental visit by their first birthday or within six months after their first tooth erupts, whichever comes first. Early dental visits are essential to monitor the development of your child's teeth, gums, and overall oral health. These early visits also help your child become familiar with the dental environment, making future appointments more comfortable. Our skilled and friendly dental professionals are experienced in providing gentle care for young patients, ensuring a positive and stress-free experience for both you and your child.

Can I get a predetermination for my appointment?

Understanding the financial aspects of your dental care is important. Depending on your benefits provider, we can submit the details of your proposed treatment plan via electronic transfer or paper mail. While this estimate can give you a general idea of what to expect, please note that it's not a guarantee of final payment amounts. 

Is there a discount provided for students and seniors?

Yes, we value our student and senior community members, and we're pleased to offer a special discount to show our appreciation. Seniors 65 years and up receive a 10% discount (lab fees are not discounted). Students enrolled in the Student Care Provider Program will receive a 30% discount (lab fees are not discounted).

Is it possible to book emergency appointments?

If you're experiencing severe pain, swelling, a dental injury, or any other urgent concern, we encourage you to contact us immediately. Our skilled team will do their best to accommodate your situation and schedule an emergency appointment at the earliest available time. Your well-being is our priority, and we're here to provide the necessary care and support during unexpected dental emergencies. Please don't hesitate to reach out to us so we can assist you in a timely and efficient manner.

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